1. IP whitelisting

IP whitelisting

NHS Secure Boundary provides a security solution which offers protection against the most sophisticated network security threats for NHS organisations. It is the natural successor to the Health and Social Care Network (HSCN) Advanced Network Monitoring (ANM) service which has protected HSCN internet traffic since go-live of HSCN services in 2017. The contract for the ANM service is coming to an end within the next few months and HSCN Central Network Service Providers (CNSPs) have been asked to connect to NHS Secure Boundary in order to maintain and enhance protection. NHS Secure Boundary is also being delivered to in-scope NHS organisations who have local internet breakouts through internet service providers.

As a result of this change, the public, external IP addresses presented to the internet will change. We are aware that several services and sites accessed over the internet use access control lists (ACLs) or ‘whitelists’ to ensure that only traffic from known IP addresses can connect.

What this means for your organisation

During your organisation’s migration to NHS Secure Boundary the Public IP addresses will change. If your organisation uses HSCN to access the internet your CNSP will be in contact to communicate the new IP addresses, if your organisation is on-boarding to NHS Secure Boundary directly to protect a local internet breakout, the new IP addresses will be communicated to you through your on-boarding project manager. Following this, your organisation will need to take action to notify any services your organisation accesses via the internet to ensure they allow the new IP address range.

To note: if you do not take action your organisation will likely lose access to any Internet services that whitelist access.

As we progress through on-boarding, NHS related services using IP whitelisting to control access will become known and will be advertised on this support page. Several services outlined below are thought to use whitelisted access, this list will be updated as and when services are identified. If you are aware of any services that whitelist access but do not appear on this list, please email the NHS Secure Boundary team (exeter.helpdesk@nhs.net) with the site/service name so records can be updated.

Service Type Contact Phone number
Easy [aka] Giltbyte Finance enquiries@giltbyte.com
ISOxford Library support@isoxford.com
NHS Resolution Risk and Legal helpdesk@resolution.nhs.uk 020 7811 2820
Open Athens Library https://www.openathens.net/support.phpcontact@openathens.net 0300 121 0043
PharmPress (Digital BNF) National pharmpress-support@rpharms.com
Phin SSH File Transfer Protocol (SFTP) dataquality@phin.org.uk
Warwick University Medical Study STRESS-L@warwick.ac.uk; adaptsepsistrial@warwick.ac.uk
York University Remote access to HYMS University itsupport@york.ac.uk 01904 323838
Ignaz Smartphone app for healthcare professionals IGNAZ.YH@hee.nhs.uk
National Joint Registry Joint replacement registry enquiries@njrcentre.org.uk 0845 345 9991
NYH Trauma Network Major trauma network for North Yorkshire and Humberside support@seegeen.uk 01482 622394
Taycare Orthotics Technical@taycare.com 0113 231 1800
Infopoint ESR Human resources and payroll database system esr.pmo@nhs.net IBM Servicedesk: 0845 600 8249
NHS Blood and Transplant Blood and transplantation service to the NHS  customer.services@nhsbt.nhs.uk  0300 123 23 23
National Institute for Health and Care Excellence (NICE) – Clinical Knowledge Summaries Providing primary care practitioners with a summary of the current evidence base and practical guidance on best practice https://cks.nice.org.uk/ 0300 323 0140
NHS Resolution Extranet Controlled private network for authorised external partners, vendors and suppliers of NHS Resolution generalenquiries@resolution.nhs.uk
Omnigen Bio-data SFTP info@omnigenbiodata.co.uk 020 3866 8941
Avon and Wiltshire Mental Health Partnership NHS Trust File Transfer Protocol (FTP) 01225 325680
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